Here to Help

We're Here to Support You
Every Step of the Way

Whether you're exploring care options for yourself or a loved one, have questions about funding, or need guidance getting started—our compassionate team is ready to listen and help.

Speak to Our Care Team Now

Our friendly team is available to answer your questions and guide you through your options. No pressure, just support.

Email Us

info@guardiannursingagency.com

We respond within 24 hours on business days

Head Office

West Perth, WA

Level 2, 100 Havelock Street, WA 6005

After Hours Support

24/7 Urgent Line

For existing clients with urgent care needs

Send Us an Enquiry

Fill out the form below and we'll get back to you within 24 hours.

Looking to make a referral or share feedback / a complaint? Please use our dedicated forms.

Why Contact GNA?

Fast Response

We respond to all enquiries within 24 hours—often sooner.

Friendly Team

Speak to real people who genuinely care about your wellbeing.

Registered Provider

Fully accredited NDIS and Aged Care provider you can trust.

Confidential Support

Your privacy is protected. All conversations are confidential.

What Happens Next?

After you reach out, here's how we'll guide you forward

1

We Review Your Enquiry

Your message is received and reviewed by our care coordination team to understand your needs.

2

Our Team Contacts You

A friendly team member reaches out within 24 hours to discuss your situation in more detail.

3

We Understand Your Needs

We take time to listen, answer your questions, and learn what matters most to you.

4

We Guide You Forward

Together, we create a plan that fits your goals—whether that's starting services or exploring options.

You're Not Alone — We're Here to Help

Taking the first step can feel overwhelming, but you don't have to figure it out by yourself. Our caring team has helped thousands of families navigate care options. Whatever your situation, we're here to listen without judgment and help you find the right path forward.

Talk to Someone Now

Need Immediate Assistance?

Our support team is available right now to take your call and answer any questions.

Call 1300 133 633

Find Us Across Australia

Visit one of our offices or reach out—we service most metropolitan and regional areas.

Melbourne

Level 5, 600 Collins Street
Melbourne VIC 3000
Mon-Fri: 8:30am - 5:30pm

Sydney

Level 10, 1 Margaret Street
Sydney NSW 2000
Mon-Fri: 8:30am - 5:30pm

Brisbane

Level 8, 140 Ann Street
Brisbane QLD 4000
Mon-Fri: 8:30am - 5:30pm

Kalgoorlie

Suite 3, 120 Hannan Street
Kalgoorlie WA 6430
Mon-Fri: 9:00am - 5:00pm

Common Questions

Getting started is easy! Simply call us on 1300 133 633 or fill out the enquiry form above. We'll discuss your needs, explain your options, and guide you through the process—whether that's NDIS, Aged Care, or private services. There's no obligation.

We provide services across Western Australia, Victoria, New South Wales, and Queensland. Our coverage includes metropolitan areas and many regional locations. Call us to confirm we service your specific area.

For private/self-funded clients, services can often start within 48 hours. For NDIS, Aged Care, or DVA, it depends on your funding being in place—but we'll help expedite the process where possible. Urgent needs are prioritised.

Yes! Family members, friends, healthcare professionals, and support coordinators can all make referrals. Select "Make a Referral" from the enquiry type dropdown, or call us directly. We'll need the person's consent to proceed with services.