Living with a catastrophic injury changes life in an instant. GNA Services provides compassionate, lifetime support to help you rebuild routines, regain independence, and focus on what matters most - your recovery and quality of life.
Continuous care for life
The Catastrophic Injuries Support (CIS) scheme is a no-fault scheme administered by the Insurance Commission of Western Australia (ICWA). It provides necessary and reasonable treatment, care, and support - in many cases for a lifetime.
Anyone who experiences catastrophic injuries as a result of a motor vehicle accident in WA (on or after 1 July 2016) or a workplace accident (on or after 1 July 2024) may be eligible for support, regardless of who was at fault.
The CIS scheme supports people with severe, life-changing injuries that require ongoing care and treatment.
Injuries affecting the spinal cord resulting in paraplegia or quadriplegia
Severe head trauma causing cognitive, physical or behavioural changes
Loss of multiple limbs requiring prosthetics and rehabilitation
Extensive burn injuries requiring ongoing medical treatment
Traumatic vision loss requiring adaptive support and training
Tailored support designed around your individual needs, goals, and preferences to help you live life on your terms.
Dignified assistance with everyday tasks so you can focus on recovery and living your life.
Safe, skilled support to help you move confidently at home and in the community.
Specialized support from trained workers who understand complex health needs.
Support to stay connected with your community, interests, and the people you love.
We believe in practical, respectful support that fits into your everyday life - not the other way around.
Understanding your goals, preferences, and daily challenges before creating a care plan.
Working alongside families, guardians, and health professionals for consistent support.
On-time, dependable services that can adjust as your needs change over time.
Supporting your independence and choices with compassion and professionalism.
The CIS scheme is available to eligible Western Australians with catastrophic injuries from qualifying accidents.
To be eligible for CIS support, you must meet the criteria outlined in the Motor Vehicle and Workplace Accidents (Catastrophic Injuries) Act 2016.
Accidents occurring on or after 1 July 2016
Accidents occurring on or after 1 July 2024
We work seamlessly with ICWA and your support team to ensure your services are delivered efficiently.
ICWA assesses your eligibility and works with you to understand your support needs and recovery goals.
A support plan is developed with your input, covering treatment, care, and support services tailored to you.
GNA Services delivers support according to your plan, coordinating with ICWA and your healthcare team.
We're committed to providing exceptional care that makes a real difference in your life.
Fully registered under the Motor Vehicle (Catastrophic Injuries) Act 2016 with ICWA.
Support workers trained in complex care, manual handling, and catastrophic injury support.
Round-the-clock support available for those who need it, including overnight and weekend care.
Services available across Perth metro and regional Western Australia.
Consistent support workers who understand your needs and build genuine relationships.
Quick response times and open communication with you, your family, and care coordinators.
If you or a loved one is living with a catastrophic injury and needs support, our compassionate team is here to help you navigate the next steps.
Common questions about the CIS scheme and our support services.
CIS is a Western Australian no-fault scheme specifically for catastrophic injuries from motor vehicle or workplace accidents. Unlike NDIS, it's not means-tested and covers injuries regardless of fault. CIS is administered by the Insurance Commission of WA (ICWA), while NDIS is a federal scheme. Some people may be eligible for both, depending on their circumstances.
Eligibility is determined by ICWA based on your injury type and circumstances. Generally, you need to have sustained a catastrophic injury (spinal cord, traumatic brain, multiple amputations, severe burns, or permanent blindness) from a motor vehicle accident (after 1 July 2016) or workplace accident (after 1 July 2024) in WA. Contact ICWA directly or speak with our team for guidance.
As a registered CIS provider, we offer personal care, daily living support, mobility assistance, complex health support, community access, transport to appointments, overnight care, and more. Services are tailored to your individual support plan developed with ICWA. We work collaboratively with your care coordinator and healthcare team.
Yes, we believe in continuity of care and work to match you with support workers who suit your personality, needs, and schedule. We prioritize consistency so you can build trust with familiar faces. If a worker isn't the right fit, we'll work with you to find someone who is.
Contact us by phone (1300 133 633) or email to discuss your needs. If you're already approved for CIS, we can liaise with ICWA and your support coordinator. If you're not yet enrolled, we can help guide you through the process or refer you to the right contacts. Our team is happy to answer any questions.
