Household Support

Domestic
Assistance

Keep your home clean, safe, and comfortable with our professional domestic assistance. From cleaning and laundry to meal prep and shopping—we'll help you maintain your independence and quality of life at home.

Vetted Staff
Flexible Scheduling
Multiple Funding Options
Domestic assistance and household help
From $9 Per Hour*

Domestic Assistance Services

Our friendly domestic assistants help with all the household tasks that have become difficult, so you can enjoy a clean, comfortable home.

House Cleaning

Keep your home fresh, tidy, and hygienic.

  • Vacuuming & mopping
  • Dusting & polishing
  • Bathroom cleaning
  • Kitchen cleaning
  • General tidying

Laundry & Ironing

Fresh, clean clothes without the effort.

  • Washing & drying
  • Ironing & folding
  • Changing bed linen
  • Putting away clothes
  • Special garment care

Meal Preparation

Nutritious meals prepared just for you.

  • Cooking meals
  • Batch cooking for the week
  • Special dietary needs
  • Kitchen clean-up
  • Meal planning help

Shopping Assistance

Get the groceries and items you need.

  • Grocery shopping
  • Pharmacy runs
  • Accompanied shopping
  • Putting groceries away
  • Online ordering help

Light Gardening

Keep your outdoor areas safe and tidy.

  • Lawn mowing
  • Weeding
  • Watering plants
  • Sweeping paths
  • Bin management

Respite & Companionship

Social connection and carer relief.

  • In-home respite
  • Friendly companionship
  • Outings & activities
  • Carer relief breaks
  • Social engagement

Domestic Assistance Costs

Multiple funding options are available. We'll help you find the best way to access domestic help.

Support at Home

Best Value
Your contribution $0 - $55* per hour
  • Domestic falls under "Everyday Living"
  • Contribution based on income
  • Full pensioners pay minimal fees
Learn more

CHSP

Your contribution $9 - $15 per hour
  • Entry-level support program
  • Income-tested rates
  • Limited hours available
Learn more

DVA Veterans

Under VHC $0 no co-payment
  • Veterans' Home Care program
  • Gold & White Card holders
  • Direct DVA billing
Learn more

Private / Self-Funded

Weekday rate $110 per hour (inc. GST)
  • No assessment needed
  • Start within 48 hours
  • 2-hour minimum booking
Get a quote

*Support at Home contributions depend on your income assessment. Full pension holders typically pay minimal contributions. We can help you understand which funding option is best for your situation.

More Than Just Cleaning

Our domestic assistants don't just clean—they care. They take the time to understand how you like things done and build a genuine connection with you. A tidy home makes a real difference to wellbeing, and we're proud to be part of that.

Tailored to You

We focus on the tasks that matter most to you.

Same Familiar Faces

Consistent workers who know your home and preferences.

Reliable & On Time

We turn up when we say we will—no surprises.

Fully Insured

Peace of mind with comprehensive insurance cover.

Clean and tidy home
Care That Shows

The GNA Domestic Assistance Difference

Professional, reliable household help from people who genuinely care.

Vetted Workers

All staff are police checked, trained, and carefully selected.

Reliable

We turn up on time, every time. No last-minute cancellations.

Flexible

Weekly, fortnightly, or one-off—whatever suits you.

No Hidden Fees

Clear pricing with no surprise charges.

Easy Communication

Talk to real people who respond quickly.

Friendly Service

Warm, personable workers who brighten your day.

What Clients Say

"I couldn't manage the heavy cleaning anymore. My domestic assistant comes every fortnight and does a wonderful job. She's become like a friend—we have a cup of tea together afterwards. It's made such a difference to my home and my spirits."

DT
Dorothy T.
Client, Perth

"Mum was embarrassed about needing help, but GNA made her feel so comfortable. They respect her home and do things the way she likes. The meal prep has been especially helpful—she's eating better now."

SL
Sandra L.
Daughter of Client, Melbourne

"I use my CHSP hours for domestic help and it's very affordable. The lady who comes is always cheerful and does a thorough job. My house hasn't been this clean in years! Highly recommend GNA."

RW
Ronald W.
CHSP Client, Sydney

Domestic Assistance FAQs

We help with a wide range of household tasks including <strong>vacuuming, mopping, dusting, bathroom and kitchen cleaning, laundry, ironing, changing bed linen, meal preparation, grocery shopping, light gardening</strong> (lawn mowing, weeding), and <strong>general tidying</strong>. We tailor our help to focus on what matters most to you.

Costs vary depending on your funding source. <strong>Support at Home</strong> clients pay income-tested contributions ($0-$55/hr). <strong>CHSP</strong> clients pay $9-$15/hr. <strong>DVA VHC</strong> clients pay no co-payment. <strong>Private/self-funded</strong> clients pay $110/hr weekdays. We'll help you understand your options and find the best value.

We prioritise <strong>consistency</strong> because we know it matters. We'll assign a regular domestic assistant who gets to know your home and how you like things done. If you ever want a change, or your regular person is unavailable, we'll let you know in advance and introduce the replacement worker.

Typically, we use your cleaning products and equipment so we're using what you're comfortable with in your home. If you'd prefer us to bring supplies, we can discuss that. For <strong>privately funded clients</strong>, we can include supplies as part of the service.

That depends on your funding and needs. <strong>Support at Home</strong> clients can use their budget flexibly. <strong>CHSP</strong> provides limited hours (often fortnightly). <strong>DVA VHC</strong> allows up to 3.25 hours per fortnight. <strong>Private clients</strong> can book as often as they like—weekly, fortnightly, or one-off deep cleans.

Other Aged Care Services

Domestic assistance

Need Help Around the House?

Let us take care of the household tasks so you can focus on enjoying your home. Get in touch to discuss your needs.

Clean home