Affordable, government-subsidised support to help you live independently at home. From transport and gardening to social outings and domestic help—all at low income-tested contributions.
CHSP is an Australian Government initiative designed to help older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people) live independently at home for longer.
Unlike Support at Home packages, CHSP provides entry-level support for people with lower care needs. Services are subsidised by the government, so you pay only a small contribution based on your income.
A range of practical services to support your independence, all at affordable subsidised rates.
Get to appointments, shops, and social activities safely.
Keep your garden safe and maintained.
Minor repairs and safety modifications.
Help with household tasks you find difficult.
Combat loneliness and stay connected.
Nutritious meals prepared or delivered.
CHSP contributions are income-tested. Full pensioners pay the lowest rates, while self-funded retirees pay a bit more (but still heavily subsidised).
| Service | Full Pension | Part Pension | Self-Funded |
|---|---|---|---|
| Transport (per trip) | $2.35 | $6.50 | $13.50 |
| Gardening (per hour) | $9.41 | $14.85 | $22.30 |
| Home Maintenance (per hour) | $9.41 | $14.85 | $22.30 |
| Domestic Assistance (per hour) | $9.00 | $12.00 | $15.00 |
| Social Support (per hour) | $9.00 | $12.00 | $15.00 |
| Delivered Meals (per meal) | $8.00 | $10.00 | $12.00 |
These are indicative prices and may vary. Your actual contribution will be confirmed after your assessment. All CHSP services are subsidised by the Australian Government—these are not full commercial rates.
Not sure which program suits you? Here's how they compare.
Best for: People needing occasional help with transport, gardening, or light domestic tasks.
Best for: People needing regular personal care, nursing, or multiple services.
Not sure which is right for you? We can help you understand your options.
Talk to Our TeamCall 1800 200 422 or visit myagedcare.gov.au. Tell them you'd like to access CHSP services.
My Aged Care will assess your needs over the phone. For CHSP, this is usually quick and straightforward.
Once approved, request GNA Services as your provider. You can also call us directly on 1300 133 633.
We'll contact you to arrange your first service. Most people can start within 1-2 weeks of referral.
Friendly, reliable support that helps you maintain your independence.
Our team genuinely cares about helping you stay independent.
We turn up on time, every time. No cancellations or surprises.
Book services when they suit you—weekly, fortnightly, or as needed.
You pay only the contribution agreed—no surprise charges.
If your needs increase, we'll help you access Support at Home.
Speak to a real person when you call—no confusing phone menus.
"The gardening service has been a godsend. I can't manage the lawns anymore, and for just $9 an hour, they keep my garden looking lovely. The chap who comes is always cheerful and does a great job."
"I don't drive anymore, so the transport service is essential. They pick me up for doctor's appointments and even take me to my weekly craft group. It keeps me connected to the community."
"I wasn't sure I needed help, but the domestic assistance has made such a difference. Just having someone help with the heavy cleaning means I can manage the rest myself. It's given me my confidence back."
CHSP is available to Australians aged <strong>65 and over</strong> (or <strong>50+</strong> for Aboriginal and Torres Strait Islander people) who need some help to stay living at home. You must have difficulty doing everyday tasks due to age, health, or disability. There's no assets or income test for eligibility—only your contributions are income-tested.
CHSP contributions are <strong>income-tested</strong>. Full pensioners pay the lowest rates (e.g., $2.35 per transport trip, $9.41/hr for gardening). Part pensioners and self-funded retirees pay progressively more, but services remain heavily subsidised. Your provider will confirm your contribution rate before services begin.
<strong>CHSP</strong> is for entry-level needs—occasional help with transport, gardening, cleaning, or social support. <strong>Support at Home</strong> (formerly Home Care Packages) is for people with higher or more complex needs, offering a flexible annual budget, care coordination, and clinical care. Many people start with CHSP and transition to Support at Home as needs increase.
In some cases, yes. While you can't receive the <strong>same service</strong> from both programs, you may use CHSP for certain services (like transport or gardening) while receiving Support at Home for others (like personal care). This is called a <strong>"mixed care"</strong> arrangement. We can help you navigate this.
CHSP is generally <strong>faster to access</strong> than Support at Home. After you contact My Aged Care (1800 200 422), you'll have a phone assessment. Once approved and referred to us, most people can start services within <strong>1-2 weeks</strong>. Urgent needs can sometimes be expedited.
Let us help you access affordable support services. We'll guide you through the process.
