Honouring those who served with dedicated care funded by the Department of Veterans' Affairs. We're proud to support Australian veterans and their families through VHC, Community Nursing, and more.
Understanding your DVA card helps you know what services you can access.
The DVA Gold Card covers all health conditions, whether or not they're related to your service. You have access to the full range of DVA health services.
The DVA White Card covers conditions accepted as service-related. You can access DVA services specifically for these accepted conditions.
GNA is an approved provider for multiple DVA programs, helping veterans live independently at home.
Low-level support to help you remain living independently at home.
Professional nursing care delivered in your home by registered nurses.
Equipment and aids to support your independence and safety.
For veterans with complex or chronic health conditions.
Veterans' Home Care helps you with practical support to stay independent at home.
Help with household tasks like cleaning, laundry, changing bed linen, and maintaining a safe home environment.
Up to 3.25 hours per fortnightAssistance with bathing, showering, dressing, grooming, and other personal care tasks.
Up to 1.5 hours per weekRelief for your carer so they can take a break. We provide in-home respite while they rest or attend to other needs.
196 hours per yearMinor repairs and modifications to keep your home safe, like fitting grab rails, changing light bulbs, and fixing trip hazards.
As assessedYou'll need a DVA Gold Card or White Card. If you don't have one, contact DVA on 1800 555 254 to apply.
For VHC, call the VHC Assessment Agency on 1300 550 450. They'll assess your needs over the phone.
Request GNA Services as your preferred provider, or call us on 1300 133 633 and we'll help coordinate.
We'll arrange your services and get started. DVA is billed directly—no out-of-pocket costs for most services.
We're proud to support those who served our country. Here's why veterans choose GNA.
We understand the unique needs of veterans and their families.
No paperwork for you—we bill DVA directly for all services.
We're an approved provider for VHC, Community Nursing, and more.
Build trusting relationships with familiar support workers.
We deliver care with the dignity and respect you deserve.
Speak to a real person who can help—no confusing phone menus.
"After 30 years in the Army, I never expected to need help. The GNA team made it easy to accept—they're respectful, efficient, and understand what veterans have been through. The VHC domestic help has been a real blessing."
"Dad served in Vietnam and needed wound care at home. The DVA Community Nursing through GNA has been excellent. The nurse is gentle, thorough, and Dad actually looks forward to her visits. No cost to us either."
"I care for my husband who served in the Navy. The VHC respite care gives me a few hours to myself each week. It's made all the difference to my own wellbeing. GNA handles all the DVA paperwork, which is a huge relief."
GNA is an approved DVA provider for <strong>Veterans' Home Care (VHC)</strong>, <strong>DVA Community Nursing</strong>, and services under the <strong>Rehabilitation Appliances Program (RAP)</strong>. We support veterans with Gold Cards and White Cards across Australia.
Most DVA services have <strong>no out-of-pocket cost</strong> for eligible veterans. Veterans' Home Care, Community Nursing, and many other services are billed directly to DVA. A very small co-payment may apply for some VHC services in certain circumstances, but for most veterans, it's completely free.
A <strong>Gold Card</strong> covers all health conditions (service-related or not), while a <strong>White Card</strong> covers only conditions accepted by DVA as service-related. Gold Card holders can access all DVA health services; White Card holders can access services for their specific accepted conditions, plus mental health and cancer treatment.
To access VHC, call the <strong>VHC Assessment Agency on 1300 550 450</strong>. They'll conduct a phone assessment to determine your needs and approved hours. Once approved, you can choose GNA as your provider, or call us on <strong>1300 133 633</strong> and we'll help coordinate the process.
In some cases, yes. If DVA services don't fully meet your needs, you may be able to access additional support through <strong>CHSP</strong> or <strong>Support at Home</strong>. We can help you navigate the best combination of funding sources. Many veterans use DVA for clinical care and Community Nursing while accessing other programs for additional domestic support.
Let us help you access the care you've earned. We'll guide you through the DVA process.
